Contact Zente Express

We reply to customer and seller enquiries as quickly as possible.

Need help with an order, delivery, return, payment or seller account? Contact the Zente Express support team using the details below. Please include your order number when writing about an order.

Order support

For delivery updates, returns, refunds or warranty help, contact us with your order number, the product name and a short description of the issue. You can also review our Return & Refund Policy and Shipping Policy.

Seller support

Sellers can contact us for onboarding, verification, payouts, product listings and order issues. New sellers can start from the official Sell on Zente Express entry.

Privacy requests

For access, correction or deletion requests relating to personal information, email legal@zentexpress.com and review our Privacy Policy.

Support hours

Our helpline is available 24/7. Email enquiries are answered in the order they are received; response times can be longer during sale periods.